Privacy Policy

Industrial Gyan ("we", "our", or "us") operates the website at course.industrialgyan.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make a purchase.

1. Information We Collect

We collect information you voluntarily provide when making a purchase:

• Full name and email address (via Razorpay checkout)
• Phone number (optional, for WhatsApp support)
• Payment information (processed and stored securely by Razorpay — we do not store card details)
• Device type and browser information (via standard web analytics)

2. How We Use Your Information

• To process your payment and deliver course materials
• To send you course access details, Udemy coupon code, and updates
• To respond to your queries via email or WhatsApp
• To improve our website and course content
• To send relevant educational content (you may unsubscribe anytime)

3. Payment Data

All payment transactions are processed by Razorpay. We do not store your credit card, debit card, or UPI credentials on our servers. Please review Razorpay's privacy policy at razorpay.com/privacy.

4. Cookies

We use session storage (not persistent cookies) to authenticate your purchase access to the thank-you page. We may also use analytics tools (such as Google Analytics) that set cookies to help us understand site usage. You can disable cookies in your browser settings.

5. Facebook Advertising

We may use the Facebook Pixel to track conversions from Facebook ads and retarget visitors. This data is processed in accordance with Facebook's Data Policy. You can opt out at facebook.com/ads/preferences.

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with:

• Razorpay (payment processing)
• Udemy (for course coupon redemption — only what Udemy's platform requires)
• Email service providers (for transactional emails)

7. Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. You may request deletion of your data by emailing support@industrialgyan.com.

8. Your Rights

• Access or correct your personal data
• Request deletion of your data
• Opt out of marketing communications at any time

9. Contact Us

If you have questions about this Privacy Policy, contact us at:

📧 support@industrialgyan.com
📞 +91 7573093484
🌐 industrialgyan.com